THE FRICTION DISPATCH

One British-LatAm friction insight. Every Tuesday. From inside the room.

 


A free weekly dispatch for professionals working across British and Latin American business cultures. Each issue takes one real situation (a meeting, a negotiation, a moment that didn't land) and runs it through the Slot v. Flow™ systems.

Under 500 words. Every Tuesday.

Multilateral London

Create your free account to start receiving The Friction Dispatch

 

Every past issue is archived, searchable by dimension, and available on web and app.

What lands in your inbox each week

Same structure every issue.

  • A real British-LatAm situation: specific, professional, recognisable
  • The friction named precisely: which dimension it lives in and why it happens
  • The Slot v. Flow™ systems applied: the diagnosis and what to do with it
  • One question for your own situation

Issues rotate across all four dimensions: temporal, spatial, relational, conversational. Every 4 weeks, you've covered the full map.

The Friction Dispatch Archive

 

Every issue lives in your account. Search by dimension, browse by date, or start from the beginning.

Available on web and app.


Three recent issues below so you can read before you subscribe.

Prepare by Cecilia Lipovsek

The British social calendar your LatAm counterpart is missing

Between May and September, Britain runs on a parallel social calendar. Your Latin American counterpart has no idea. Here’s what that costs you... and them.

Prepare by Cecilia Lipovsek

He gave me the thumbs up behind his back

A Latin American Secretary, a Scottish accent, and a thumbs up behind the back. What face-saving interpreting is — and why it changes everything in the room.

Prepare by Cecilia Lipovsek

Your body is already speaking. The question is what it's saying

In LatAm, walking away means anger. In the UK, it means the opposite. The spatial signals your body is sending and you might be misreading.

The Friction Dispatch* is for you if...

 

You work with British or LatAm counterparts and can't always read what went wrong


You're entering a British or LatAm market and want the right instincts before you make expensive mistakes


You manage a cross-cultural team and want a shared framework for what you're dealing with


You've read about cross-cultural communication before and found it too abstract to actually use

*Built for professionals with a live, specific British-LatAm working relationship. If that's not you, it probably won't be useful.

ABOUT CECILIA

10 years. Over 1000 high-stakes rooms.

For over a decade, I interpreted for Latin American heads of state, ministers, and executive delegations in the UK. More than 100 high-stakes meetings, word by word, from inside the room.

What I observed became the Slot v. Flow™ frameworks. The Friction Dispatch is where those observations become weekly practice.


The full systems are published in full in Slot v. Flow™, available on 20 May 2026.

THE FRICTION DISPATCH

One real situation. Under 500 words. Every week.

The Slot v. Flow™ systems applied to a live professional scenario. The scenarios that don't make it into reports but decide outcomes.

Read by diplomats and executives. Unsubscribe any time.

Make it land.