THE FRICTION DISPATCH
One British-LatAm friction insight. Every Tuesday. From inside the room.
A free weekly dispatch for professionals working across British and Latin American business cultures. Each issue takes one real situation (a meeting, a negotiation, a moment that didn't land) and runs it through the Slot v. Flow™ systems.
Under 500 words. Every Tuesday.
Create your free account to start receiving The Friction Dispatch
Every past issue is archived, searchable by dimension, and available on web and app.
What lands in your inbox each week
Same structure every issue.
- A real British-LatAm situation: specific, professional, recognisable
- The friction named precisely: which dimension it lives in and why it happens
- The Slot v. Flow™ systems applied: the diagnosis and what to do with it
- One question for your own situation
Issues rotate across all four dimensions: temporal, spatial, relational, conversational. Every 4 weeks, you've covered the full map.
The Friction Dispatch Archive
Every issue lives in your account. Search by dimension, browse by date, or start from the beginning.
Available on web and app.
Three recent issues below so you can read before you subscribe.
The follow-up that disappeared
You sent the follow-up. They went quiet. Here's what the silence actually means, and the one thing to say before you leave the room.
He gave me the thumbs up
A Latin American Secretary, a Scottish accent, and a thumbs up behind the back. What face-saving interpreting is — and why it changes everything in the room.
One less meeting, one more friend
A working lunch with sandwiches signals something to your Latin American guests before you've said a word. Here's why and what to do instead.
The Friction Dispatch* is for you if...
You work with British or LatAm counterparts and can't always read what went wrong
You're entering a British or LatAm market and want the right instincts before you make expensive mistakes
You manage a cross-cultural team and want a shared framework for what you're dealing with
You've read about cross-cultural communication before and found it too abstract to actually use
*Built for professionals with a live, specific British-LatAm working relationship. If that's not you, it probably won't be useful.
ABOUT CECILIA
10 years. Over 1000 high-stakes rooms.
For over a decade, I interpreted for Latin American heads of state, ministers, and executive delegations in the UK. More than 100 high-stakes meetings, word by word, from inside the room.
What I observed became the Slot v. Flow™ frameworks. The Friction Dispatch is where those observations become weekly practice.
The full systems are published in full in Slot v. Flow™, available on 20 May 2026.
THE BRITISH-LATAM FRICTION SCORECARD™
Find out exactly where your friction is.
A personalised read of where your British-LatAm friction actually lives. The kind of specific that changes how you walk into your next meeting. Used by British and LatAm professionals. Takes 3 minutes.
Take the Scorecard
